Frequently Asked Questions
Answers about wallets, networks, transactions, gas, DApps, approvals, EVM, Layer 2, Ethereum PoS and validators.
Does a wallet store the digital assets themselves?
A wallet stores and uses key material that controls accounts, while asset balances and transaction state are recorded on the relevant blockchain.
What is the difference between a seed phrase and a private key?
A seed phrase can usually recover a set of wallet accounts, while a private key directly controls signing for a specific account. Neither should be shared.
Why must I verify the network before sending?
Assets with the same name can exist on different networks. Using the wrong network may make the transfer unusable for the recipient or difficult to recover.
What is gas?
Gas measures computational and block-resource usage on networks such as EVM chains. Final fees depend on network conditions, transaction complexity and fee settings.
What is a transaction hash for?
It is a unique reference that can be used with a block explorer to check status, confirmations and transaction details.
Does connecting to a DApp let it move my assets?
Not by itself. Connection normally shares selected account information; approvals, signatures and transactions are separate requests.
Are message signatures the same as transaction signatures?
No. A message signature may be used for authentication or authorization logic, while a transaction signature can authorize a transaction for broadcast.
What is token approval?
It is a mechanism that lets a smart contract use a specified token up to an approved allowance. Review both the target and allowance.
Why do EVM networks often use the same address format?
Many EVM-compatible chains use similar key and address formats, but balances, contracts and transaction histories remain network-specific.
How does Layer 2 relate to the base chain?
Layer 2 systems scale execution while using mechanisms such as settlement, proofs, messages or bridges to connect back to the base chain.
How can I spot a phishing site?
Verify the full domain and source, review what the page asks you to sign, and be cautious with urgent prompts designed to bypass normal checking.
Should I store a seed phrase in ordinary cloud storage?
Plaintext cloud storage increases exposure. Prefer an offline backup approach that is recoverable without disclosing the phrase to third parties.
What if a transaction stays pending?
Check the on-chain status and network conditions using the transaction hash before sending another transaction.
Does Ethereum staking guarantee returns?
No. Rewards can change, validators can be penalized, exits can take time and asset prices can fluctuate.
What does a PoS validator do?
A validator participates in consensus tasks such as proposing or attesting to blocks. Duties, rewards and penalties depend on protocol rules.
Will official support ask for my seed phrase?
No. Any request for a seed phrase, private key, recovery phrase or verification code should be treated as high risk.
Safety reminder
- You remain responsible for protecting your seed phrase and private keys; official staff will never ask for them.
- Check the address, network and amount before sending because on-chain transactions usually cannot be reversed by a wallet provider.
- Third-party DApps and smart contracts can carry risk; review the counterparty, permissions and request details before approving.